Request an RMA Number

Complete this form for equipment to be sent to Auto ID Solutions for repair, calibration, re-certification, or trade-in.
* Denotes a Required Field

Product Information

Manufacturer *

Model *

e.g. “D4000 CR2 Scanner”, “D4000 Auto-Optic”, “QC-800”, “I5000 with multiple scanners”

Serial Number (all components must have matching serial numbers or additional charges may apply) *

Payment Terms *

Purchase Order Number

If currently unknown, enter “TBD”

Need a “Loaner” Unit?

What is the reason for the RMA?

Is approval needed if your unit requires repair?

If you need your unit repaired, please describe the problem or explain why you are sending in your equipment

How should we ship your unit back to you?

Carrier *

Service *

Shipping Account

Shipping Account Billing Postal Code

Return Shipping Information (this is where the unit will be shipped after the service work)

Company *

First Name *

Last Name *

Address *

Address 2

City *

Country *

State/Province*(US & Canada Residents only)

Zip/Postal Code*

Billing Information (LEAVE BLANK if it is the same as the Ship To address)

Company

First Name

Last Name

Address

Address 2

City

Country

State/Province (US & Canada Residents only)

Zip/Postal Code

Contact Information (Required)

Phone*

Email Address*

Note: Invoices are emailed, Auto ID Solutions does NOT mail physical copies of the invoice.

Email address we should send a reminder to when your next calibration is due (if blank we will send to email above)

To help reduce the amount computer generated spam,
Please answer the following question: What is 2 + 2 ?*

NOTE: After clicking the Submit button below, your RMA number and shipping instructions will be immediately displayed. You should also receive an email with this information from sales@autoidsolutions.com. Please check your spam/junk folder.

Please add sales@autoidsolutions.com to your safe senders list.

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Request an RMA Number

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